Terms of Service

Last Updated: May 2026

These Terms of Service (“Terms”) govern your use of ContractorFlow CRM (“ContractorFlow,” “we,” “our,” or “us”). By using our website, software, forms, automations, messaging systems, or related services, you agree to these Terms.

Services

ContractorFlow provides contractor-focused CRM software, automation tools, AI features, communication tools, websites, funnels, scheduling tools, reporting, and related services.

Account Responsibility

  • You are responsible for maintaining account security.
  • You are responsible for all activity under your account.
  • You must use the platform legally and responsibly.

Payments & Billing

Subscription fees, setup fees, usage fees, and add-on fees are billed according to your selected plan.

Phone, SMS, email, AI usage, and third-party provider fees are billed separately unless otherwise stated.

Failure to make timely payments may result in account suspension or termination.

A2P 10DLC / SMS Compliance

Users of ContractorFlow are responsible for complying with TCPA regulations, CTIA guidelines, A2P 10DLC registration requirements, carrier messaging policies, and all applicable state and federal marketing laws.

  • Users must obtain proper consent before sending SMS or automated communications.
  • Spam, unsolicited messaging, phishing, illegal marketing, or abusive messaging practices are prohibited.
  • ContractorFlow may suspend or terminate accounts that violate messaging compliance requirements.

Prohibited Uses

  • Sending spam or unsolicited messages
  • Fraudulent activity
  • Illegal marketing activities
  • Harassment or abuse
  • Distributing malware
  • Violating laws or regulations

AI Features

AI-powered features may generate automated content, responses, or suggestions. Users are responsible for reviewing and approving all AI-generated communications before use.

Third-Party Services

ContractorFlow may integrate with third-party services including Stripe, Twilio, LeadConnector, Google, Meta, and others. We are not responsible for outages, failures, or policies of third-party providers.

Limitation of Liability

ContractorFlow is provided “as is” without warranties of any kind. We are not liable for lost profits, business interruption, data loss, indirect damages, carrier filtering, message blocking, or third-party outages.

Termination

We may suspend or terminate accounts for violations of these Terms, non-payment, abuse, or unlawful activity.

Additional Charges & Third-Party Fees

Certain ContractorFlow CRM features may require additional usage-based charges or third-party service fees.

Phone calls, SMS messaging, email sending, AI usage, premium automations, workflow executions, voice AI services, and certain integrations may incur additional costs beyond your monthly subscription plan.

Third-party providers may include, but are not limited to:
- Twilio
- LeadConnector
- Stripe
- OpenAI
- Google
- Meta
- Email delivery providers

Users are responsible for all applicable usage fees, taxes, carrier fees, messaging charges, AI consumption charges, and third-party service costs associated with their account.

ContractorFlow CRM reserves the right to modify pricing, usage rates, or billing structures at any time.

Changes To These Terms

We may update these Terms at any time. Continued use of ContractorFlow constitutes acceptance of updated Terms.

Contact

ContractorFlow CRM
Email: support@mycontractorcrm.com

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